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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A popup will open. It comprises thorough info about all the actions that you can carry out on that particular page. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive selection of instructional video clips illustrating how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you are looking for, check out our comprehensive FAQ section, which includes questions asked by real users and provides real solutions. We frequently "revamp" our Frequently Asked Questions database with new entries in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can touch base with our great team of tech support engineers available 24-7 and eager to help you with any issue. Each support ticket you send will be answered in less than sixty minutes (the average trouble ticket response time is just twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 276997

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com